Store Policies

PRICING POLICY

What you can expect shopping at SVP Sports is the most competitive pricing on sneakers, apparel, accessories, soccer gear and more across Toronto and the GTA. A visit to any one of our locations will show you just how competitive we are! At SVP Sports, we are committed to offering our customers the best possible value for their dollar. You can check our prices in stores, online or contact us via phone or email.

RETURNS & EXCHANGES POLICY

Returns/Refunds – 30 days from the original date of purchase with original receipt. All merchandise must be unworn, unwashed, with the original packaging and tags attached and intact. 

Exchanges – 30 days from the original date of purchase with the original receipt. All merchandise must be unworn, unwashed, with the original packaging and tags attached and intact.

Holiday Return Policy During the holidays, purchases between November 1st and December 31st are eligible for exchange until January 31st in store only. No returns or exchanges are permitted during our Black Friday or Boxing Day Sales in store.

    Manufacturer’s Defects – 60 days from the original date of purchase with original receipt. All merchandise must be unworn, unwashed, with the original packaging and tags attached and intact.

    • Merchandise that is damaged must be as a result of a manufacturing defect and not caused by regular wear and tear.
    • Damages will be assessed at the discretion of the store manager.
    • If the item is deemed to be a manufacturer’s defect, an exchange will be issued for the same/similar in-store/in-stock item.

    Final Sale Items

    Team Buys: All orders that consist of 6 or more items of the same style are final sale and will not be accepted for returns/exchanges online or at any store.

    All headwear and base-layer apparel/accessories (hats, headbands, helmets, underwear, swimwear, compression bottoms, masks, socks or any other loose items), water bottles, shoe care items and any products marked as "Final Sale" are considered final sale. This is done for hygiene reasons.

    GIFT CARD POLICY

    SVP SPORTS Gift Cards are available for purchase at all store locations.

    Terms and Conditions

    • Gift Cards can be purchased in any denomination and are redeemable for in-store/in-stock merchandise at all stores.
    • Your purchase amount(s) will be deducted from available balance until the value reaches zero dollars (0.00).
    • Gift Cards are non-refundable, cannot be exchanged for cash, and cannot be used to purchase other Gift Cards.
    • Gift Cards will not be replaced if lost, stolen or used without permission.
    • Gift Cards do not expire.
    • Store Gift Cards purchased on or after Jan 1, 2023 can also be used on our website svpsports.ca. E-gift Cards purchased on svpsports.ca cannot be used in-stores.

    GIFT RECEIPTS

    Returns and exchanges for items with gift receipts follow the same timelines and policies as given above. However, there are no refunds in case of gift receipts and returns will result in store credit which never expires and can be used for future purchases.

    MAXIMUM QUANTITY ALLOWANCE

    A limit of 6 units per item/style (including all sizes) is applicable on most items at SVP Sports.

    SVP Sports reserves the right to refuse any purchases above this limit. Online orders over this limit may be partially refunded or cancelled. The payment will be reversed to the customer's card.