Store Policies

PRICING POLICY

What you can expect shopping at SVP SPORTS is the most competitive pricing on sneakers, apparel, accessories, soccer gear and more across Toronto and the GTA. A visit to any one of our locations will show you just how competitive we are! At SVP SPORTS, we are committed to offering our customers the best possible value for their dollar.

You can check our prices in stores, online or contact us via phone or email.


RETURNS & EXCHANGES POLICY

Returns/Refunds – 30 days from the original date of purchase with original receipt. All merchandise must be unworn, unwashed, with the original packaging and tags attached and intact.

Exchanges – 30 days from the original date of purchase with the original receipt. All merchandise must be unworn, unwashed, with the original packaging and tags attached and intact.

Safety Protocol For Returned/Exchanged Items

  • All apparel returned will be isolated for 24 hours, then steam cleaned.
  • All footwear and accessories will be sanitized.

 

Manufacturer’s Defects – 60 days from the original date of purchase with original receipt. All merchandise must be unworn, unwashed, with the original packaging and tags attached and intact.

  • Merchandise that is damaged must be as a result of a manufacturing defect and not caused by regular wear and tear.
  • Damages will be assessed at the discretion of the store manager.
  • If the item is deemed to be a manufacturer’s defect, an exchange will be issued for the same/similar in-store/in-stock item.

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Final Sale Items

Team Buys: All orders that consist of 6 or more items of the same style are final sale and will not be accepted for returns/exchanges online or at any store.

All headwear and base-layer apparel/accessories (hats, headbands, helmets, underwear, swimwear, compression bottoms, masks, socks or any other loose items), water bottles and any products marked as "Final Sale" are considered final sale. This is done for hygiene reasons.

 

GIFT CARD POLICY

SVP SPORTS Gift Cards are available for purchase at all store locations.

Terms and Conditions

  • Gift Cards can be purchased in any denomination and are redeemable for in-store/in-stock merchandise at all stores.
  • Your purchase amount(s) will be deducted from available balance until the value reaches zero dollars (0.00)
  • Gift Cards are non-refundable, cannot be exchanged for cash, and cannot be used to purchase other Gift Cards.
  • Gift Cards will not be replaced if lost, stolen or used without permission.
  • Gift Cards do not expire.

 

MAXIMUM QUANTITY ALLOWANCE

A limit of 6 units per item/style (including all sizes) is applicable for most items at SVP Sports. SVP Sports reserves the right to refuse any purchases above this limit. Online orders over this limit may be partially refunded or cancelled. The payment will be reversed to the customer's card.